Privacy Policy

1. Introduction

LushMeadow Clay Lab (“we,” “us,” or “our”) provides online clay sculpting education. This Privacy Policy explains how we process personal information when you use our website and services.

2. Information we collect

• Account and contact information (name, email, optional phone) when you create an account or contact us.
• Course progress data (module completions, quiz results, practice logs) to deliver our services.
• Technical data (IP address, device, browser) and usage data (pages viewed, actions) for security and analytics.

3. How we use information

• Provide and improve courses, track progress, and deliver certificates.
• Respond to support requests and communicate important updates.
• Maintain security, prevent fraud, and comply with legal obligations.

4. Cookies and similar technologies

We use strictly necessary cookies to remember preferences and optional analytics cookies to understand engagement. You can accept or decline analytics cookies using our cookie banner.

5. Legal bases

We process personal data based on contract performance, legitimate interests (platform security and improvement), consent (for optional analytics and marketing), and legal compliance.

6. Sharing and disclosure

We do not sell personal data. We share information with service providers (hosting, analytics, payment processing) under confidentiality and data protection agreements, and when required by law.

7. Data retention

We retain personal information as long as your account is active or as needed to provide services and meet legal obligations. We apply retention schedules to minimize storage.

8. Your rights

Depending on your location, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. To exercise rights, contact [email protected].

9. International transfers

When we transfer data across borders, we use appropriate safeguards such as contractual clauses and security controls.

10. Security

We use administrative, technical, and physical measures to protect information, including encryption in transit, access controls, and monitoring.

11. Children

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

12. Changes

We may update this Policy. Material changes will be announced on this page with a new effective date.

13. Contact

Questions or requests: [email protected] or +1 (415) 555-0137.